One year on ...
I know several people who regularly complain to V/Line, so you can be sure they know customers are less than happy with the continual delays, cancellations etc. However as 'Cooper' has said in the past, as V/line is a monopoly, they have no fear of losing business really, unlike say a private bus operator who had to tender for a contracted route for example.
I've had a week or so off work and been busy with this and that and just noticed the comments on the blog over the last few days (for some reason my MSN Messenger has stopped alerting me to new emails ... )
I really can't add to anything more that has been said, other than what I have said in the past. I pay for a service that is not being delivered as much as it should be. I try not to "attack" the front line workers (ie conductors) my criticisms lay squarely with the senior management of V/Line and the State Government.
The priority should be public transport. It doesn't take much forethought to see that the days of private cars being a viable option for transport are fairly numbered. Government & operators should have a long range plan to improve infrastructure and linking services between Metropolitian and regional centres, it is the more efficient means of transporting people and goods.
As for the reasons why I do this blog, well ... as I've mentioned before, it is carthartic at times to vent a bit of spleen. I should not have to justify myself to individuals whose arguments consist of attacking me as a person for expecting to get a service I pay for. To speak on your level ... next time you go to McDonalds wearing your Moccassins and checked shirt, would you accept no fries & a stale bun served up to you 15 minutes after you ordered?
Tomorrow sees me back on the trains for the first time in a week. I better remember to buy a ticket tomorrow morning! Will return to more regular updates hopefully, although I do intend to stay in Melb a few nights the coming week or two.